Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with Mellow & Co. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed after they have been successfully placed and confirmed.

  • Orders are typically processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We aim to deliver all orders within 5 business days from the date your order is confirmed.

Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Coverage

We currently deliver to locations where our courier partners provide service. If your area is not serviceable, our customer support team will contact you.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, tracking information may be provided when available so you can monitor the progress of your shipment.

Delays

While we strive to deliver within 5 business days, occasional delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier service delays

  • Remote delivery locations

We appreciate your patience should any unexpected delays arise.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order.

Mellow & Co. is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us:

WhatsApp: +92 343 4711172

We appreciate your trust in Mellow & Co. and look forward to serving you.